Associate Order Processing Manager
The Role:
With our expanding online presence, the Associate Order Processing Manager sets the day up for success for the entire E-Commerce and Warehouse teams. This role evaluates all incoming customer orders and helps locate and initiate the fulfillment process. This role assists the Order Processing Manager in assessing current and projected inventory levels, to get orders out as quickly and accurately as possible. The ideal candidate is highly organized, has a strong attention to detail and can stay focused during high volume times.
Responsibilities:
- Locate and assign inventory to e-commerce and store orders
- Maintain flow of orders to the warehouse and fulfillment team based on daily needs
- Manage backorders based on expected delivery dates of new product
- Help monitor inventory stock levels by evaluating unfulfilled orders and expected sales
- Maintain data entry of various inventory information including inventory transfers and inventory transfer requests
- Assist in capturing order payments for e-commerce orders
- Keep open communication regarding unfulfilled orders with all company departments including retail locations
- Audit systems to ensure information across all systems match
- Troubleshoot inventory discrepancies
- Audit and organize order information submitted by retail locations
- Identify possible fraudulent orders and high value order risk
- Occasionally assist fulfillment team with quality inspection and packaging
Requirements:
- High school diploma required
- Bachelor’s degree preferred
- Strong attention to detail and organization
- Great verbal and written communication skills
- Proficient with Microsoft Office products
- Capability to multitask and switch gears
- Approach all job duties with a positive and uplifting attitude
To apply click "Apply Now" below or send resume & cover letter to HR@freebirdstores.com. Please ensure you specify the role you're looking to be considered for. We can't wait to meet you!
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