Freebird Rewards is our loyalty program.

Signing up is easy! Simply create an account by clicking here. By signing up, you will receive emails with insider access to sales, promotions, and all our newest drops

To help celebrate your special day - you’ll receive a 30% discount code on your birthday. Once received, this one-time use code will expire in 30 days. Please keep in mind this code is only applicable to full-priced items.

If your birthday is LESS than 30 days from the day that you added it to your rewards account - you’ll receive your code 30 days from the day that you entered your birthday. If you’ve signed up for rewards AFTER your birthday you will receive your code on your next birthday the following year.

Your Freebird Rewards dashboard is your roadmap to all your points, perks and rewards dollars!

Tiers are determined by how much you spend. The more you buy, the higher the tier and the better the perks!

Once a new tier is achieved, you have 12 months to enjoy the perks and spend the minimum amount in that tier to retain its status.

There are multiple reasons you may not have earned points on your purchase:

• You must have the product for 45 days before points will be earned (this is in line with our 30 days return policy and giving some extra time for shipping).

• You may have canceled your order.

• You may have returned your order. Please note that any points you earn on a purchase you later return will be deducted from your balance.

• Double check you didn’t accidentally check out as a guest. You must be logged in when marking purchases to earn points.

• You'll only earn reward points on purchases made in our Brick & Mortar Stores or directly on our official website, FreebirdStores.com. Please note that purchases through Third Party platforms like Facebook & Instagram Shop won't qualify for reward points.

For every dollar spent you will earn 1 point. When you move up to a new tier, for example, an Enthusiast (tier 2) you will be earning points 2x as fast. Muse and Icon (tiers 3 & 4) will earn points 3x as fast. 2000pts = $20 rewards.

After 12 months of inactivity: your points, tier status, and rewards will expire. You will be moved down to, Insider (tier 1).

If you make a purchase using rewards points and decide to return, the points used will not be added back to your account. We recommend exchanging instead of returning. Please contact us if you have additional questions orders@freebirdstores.com

Point accrual started on July 20th, 2022. Freebird Stores is not responsible for retroactively adding points for prior purchases or accounts.

To keep your Tier status, you must meet the minimum spending requirement within a 12-month calendar year.