Holiday Policies


Holiday Shipping

To ensure delivery by Tuesday, December 24th, please explore the below shipping time frames and exceptions. Select Free Shipping up until Dec 18th for delivery by Tuesday, December 24th to any address within the 48 contiguous United States that accepts FedEx deliveries!

 

Our Nest is flying into overdrive in order to ensure that FREEBIRDS will be the perfect gift for the holidays! We pack each order with love as carefully & quickly as possible. However, we cannot guarantee delivery by Dec. 24th for the following instances:

 

  • Backordered items will begin processing after the time frame displayed on the product page
  • Service interruptions or failures caused by events beyond the control of FREEBIRD
    • Shipping addresses submitted with errors at checkout
    • Invalid shipping service for given shipping address selected at checkout
    • Interruptions of our transportation systems or the delivery services provided by our carriers

Express shipping options are not available to these locations: Canada, PO Boxes, US Territories, APO/FPO/DPO.

Location Shipping Method Order by Date
48 Contiguous United States FreeShipping 12/18 (by 2PM MST)
FedEx 2Day  12/20  (by 2PM MST)
FedEx Standard Overnight  12/21  (by 2PM MST)
Alaska & Hawaii USPS Priority Mail 12/17 (by 2PM MST) 
FedEx 2Day 12/20  (by 2PM MST)
FedEx Standard Overnight 12/21  (by 2PM MST)
Canada FedEx International Economy 12/19  (by 2PM MST)
PO Boxes & US Territories USPS Priority Mail 12/18  (by 2PM MST)
APO/FPO/DPO Addresses USPS Priority Mail 12/8    (by 2PM MST)

 

Holiday Processing

Please allow 1-3 business days for processing of all Holiday orders, including those with expedited shipping. Weekends (Saturday and Sunday) are not included in transit or processing times.  Orders received after 2PM MST will begin processing the following business day. Rare exceptions may occur during peak shipping times. 

 

Holiday Returns

Purchases made from 11/01/2019 through 12/24/2019 on FreebirdStores.com may be returned for a refund to the original form of payment through 1/24/2020. Items must be returned in original, unworn condition and must be accompanied by the packing slip. All other conditions of our Return Policy apply. Please read the details below for information on Gift Exchanges.

 

Gift Exchanges

The original order number and packing slip are required to process gift exchanges. Purchases made from 11/01/2019 through 12/24/2019 on FreebirdStores.com may be exchanged for a new item through 1/24/2020. Items must be returned in original, unworn condition and must be accompanied by the packing slip & replacement authorization form. All other conditions of our Return Policy apply. For replacement authorization form & further details, please reach out to Orders@freebirdstores.com with your order number.