PRIVACY POLICY

Last Modified: May 26, 2026

Freebird Life LLC, a Delaware limited liability company (“Freebird,” “we,” “us,” “our,” or the “Company”) respects your privacy and is committed to protecting the personal data we hold about you. If you have questions, comments, or concerns about this Privacy Policy (this “Policy”) or our processing of personal data, please see the bottom of this Policy for information about how to contact us. This Policy is subject to the terms and conditions located at www.freebird.com/pages/terms (the “Terms of Use”).

Freebird is the data controller of the personal data collected and is responsible for the processing of your personal data.

This Policy explains our practices with respect to the personal data we collect and process about you. This includes information we collect through, or in association with, our website with a home page located at www.freebird.com, including any subpages, our apps that we may provide, our products and services that we may offer from time to time via our website and/or related apps (collectively, as applicable, the “Website”), our retail stores, our related social media sites, or otherwise through your interactions with us (collectively, the “Services”). If you are accessing the Website on behalf of an organization, government entity, governing body, institution, or company, by your continued use of the Website you represent that you have the legal authority to bind any such organization, government entity, governing body, institution, or company to this Policy and ensure compliance herewith.

Please review the following to understand how we process and safeguard your personal data. By using any of our Services, whether by visiting our website or otherwise, and/or by voluntarily providing personal data to us, you acknowledge that you have read and understand the practices contained in this Policy. This Policy may be revised from time to time, so please ensure that you check this Policy periodically to remain fully informed. IF YOU DO NOT AGREE TO ABIDE BY THIS POLICY AND THE TERMS OF USE, YOU MAY NOT ACCESS OR OTHERWISE USE THE WEBSITE.

PERSONAL DATA WE COLLECT
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal data”). In addition, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, and is not personal data. To the extent this data is stored or associated with personal data, it will be treated as personal data; otherwise, the data is not subject to this Policy. We will only require that you provide the minimum amount of information necessary for us to address your particular issue. We gather the basic information including, but not limited to, Personally Identifiable Information (“PII”) you give us and what we learn from your visit to the Website, as explained in more detail in this Policy, and we and our affiliates and business partners use such information to fulfill the purpose of your interaction with us and as otherwise described in this Policy.

By submitting an email address or otherwise submitting content on the Website, you agree to receive marketing emails and other information that may be of interest to you from us. You may opt-out of receiving emails at any time by clicking the unsubscribe link at the bottom of each email. If you are a resident of the country of Canada, you also acknowledge that opting-in to receive emails is not a condition of entering into a transaction with us.

The types of personal data we collect about you depend on your interactions with us and your use of the Services. During the past 12 months, we have collected the following categories of personal data:

Category	Examples	Collected?
Identifiers	A real name (First, Last) OR Organization name, email address, username, password (encrypted on user end), social media account handle, phone number, account name, birthday (month and year only), IP address, device identifiers, or other similar identifiers.	Yes
Personally identifiable information (PII)	A name, city, and state location (if you have given permission within the Website), email address, billing address, shipping address, the last 4 digits of your credit and/or debit card number, type of card, and expiration date.	Yes
Sensitive Information	Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including, but not limited to, gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including, but not limited to, familial genetic information)	No
Commercial information	Records of personal property, products or services purchased, obtained, or considered, or other purchasing histories or tendencies, including transaction history and order number.	Yes
Biometric information	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints and voiceprints, iris or retina scans, keystroke, gait or other physical patterns and sleep, health or exercise data.	No
Internet or other similar network activity	Browsing history, search history, information on a consumer’s interaction with a website, application or advertisement.	Yes
Geolocation data	Physical location or movements. Our services may require us to access your current location when you use our store locator.	No
Sensory data	Audio, electronic, visual, thermal, olfactory, or similar information, such as photos and/or videos you share when leaving a review, photos of products with issues you provide to customer service or CCTV footage if you visit our stores. If you participate in our market research surveys or studies, we may ask to record or monitor interviews conducted online, by phone, or in-person.	Yes
Professional or employment-related information	Resumes you provide.	Yes
Non-public education information (per the Family Education Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information or student disciplinary records.	No
Inferences drawn from other personal information	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.	Yes

We will not collect additional categories of personal data other than those categories listed above.

CHANGES TO THIS POLICY
We reserve the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time. If we intend to collect additional categories of personal data or use such data in a way that materially differs from this Policy, including but not limited to, sharing such information with more third parties, we will post such changes on this page and provide you with a new notice at or before the time of collection, as well as the opportunity to opt-out of such differing uses. The date this policy was last revised is identified at the top of the Policy. Please check this Policy frequently for updates. Your continued use of the Website and Services following the posting of any changes to this Policy constitutes your acceptance of such changes.

CHILDREN’S PRIVACY (COPPA NOTICE)
The Children’s Online Privacy Protection Act (“COPPA”) requires us to inform parents and legal guardians about our practice for collecting, using, and disclosing personal information from any users under the age of 13 (“children”). It also requires us to obtain verifiable consent from a child’s parent for certain collection, use, and disclosure of the child’s personal information. This section only applies to children under the age of 13 and supplements the other provisions of this Policy.

Any child-related data processed through the Website must be submitted only by authorized adults (e.g., providers, parents, or guardians). Users agree to comply with all applicable child privacy laws when entering or managing child data.

The Company does not knowingly collect personal information directly from children under 13. Any information relating to a child must be provided by a parent, guardian, or authorized provider. Parents may review, update, or request deletion of a child’s information by contacting us at orders@freebirdstores.com.

NON-PERSONAL OR AGGREGATE INFORMATION THAT WE COLLECT
When you access the Website, we may automatically collect non-PII from you. We may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner that does not identify any one individual to fulfill purposes such as tracking user growth. We may also aggregate information collected offline, obtain non-personally identifiable information from third party sources, and develop aggregate information by anonymizing previously collected PII.

It is possible at times when collecting non-PII through automatic means that we may unintentionally collect or receive PII that is mixed in with the non-PII. While we will make reasonable efforts to prevent such incidental data collection in this process, the possibility still exists. Any PII we do collect, use, or store is done so in accordance with this Policy. If you believe that we have inadvertently collected your PII, please notify us at: orders@freebirdstores.com.

HOW WE USE YOUR PERSONAL DATA
We collect and process your personal data for the following purposes:

Providing, predicting, or performing, including creating, maintaining, or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, and processing payments.
Marketing our products and services to you, including sending you messages about the products and services we offer, which may include contests, rewards, sweepstakes, loyalty programs, events, and special offers for products and services. These communications may be tailored based on the communications preferences you select when providing us with your information or your activity on the Services, such as an abandoned cart, and will only occur with your prior consent, if such consent is required in accordance with applicable laws.
Promoting, advertising, and personalizing your online experience and the advertisements you see when you use the Services or third-party platforms based on your preferences, interests, purchasing history, and browsing behavior.
Profiling and Automated Decision Making. Except to the extent personal data is used by third-party ad networks for online behavioral advertising, neither we nor service providers on our behalf, engage in profiling or automated decision-making activities that produce legal and/or similarly significant effects upon you.
Furthering the purpose for which you provided such information by sharing or storing it with third parties (collectively “Third Party Vendors”). We urge you to read the privacy practices of all of our Third Party Vendors before submitting any PII through the Website.
Conducting or administering surveys and studies for market research purposes, including contacting you about responding to or participating in our surveys or studies.
Communicating with you by email, mail, text message (SMS, MMS), telephone, push notification, and other methods of communication, about products, services, new website features, order status, market research opportunities, and information tailored to your requests, comments, suggestions or inquiries.
Facilitating your engagement with the Services, including enabling you to post comments and reviews, engage with other customers, and post on social media.
Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
Debugging to identify and repair errors that impair existing intended functionality.
Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction.
Undertaking internal research for technological development and demonstration.
Undertaking activities to verify or maintain the quality or safety of the services or devices owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the services or devices owned, manufactured, manufactured for, or controlled by us.
Complying with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, or for other purposes, as permitted or required by law.
As necessary or appropriate to protect the rights, property, health and safety of our users, store visitors, us, and other third parties.

We will not use the personal data we collected for materially different, unrelated, or incompatible purposes without providing you with notice.

HOW WE OBTAIN YOUR PERSONAL DATA

Directly from you. When you provide it to us directly whether online, by email, phone, or in-person, for example, when you create an account, sign-up to receive emails from us, contact us, or participate in our market research surveys or studies;
Automatically or indirectly from you. For example, through logging and analytics tools, cookies, pixel tags (such as Google Analytics), and as a result of your use of and access to the Services, or through your interactions with us on social media websites.
From our Service Providers. For example, order processing and fulfillment services, customer service, commercial email providers, security consultants, market research, and other service providers we engage.
From Third Parties. For example, from the OAuth account (such as Google and Facebook) used to create your account; from social media networks (such as Facebook and Instagram); and from ad networks (such as Google and Facebook) to serve advertisements across the Internet. These advertisers use cookies, pixel tags, and other tracking technologies to collect information about your online activity and provide online behavioral advertising.

COOKIES AND SIMILAR TECHNOLOGIES
“Cookies” are pieces of information that may be placed on your computer by a service for the purpose of facilitating and enhancing your communication and interaction with that service. You may refuse to accept browser cookies by activating the appropriate setting on your browser; however, if you select this setting, you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Website.

Certain features of the Website may use local stored objects to collect and store information about your preferences and navigation to, from, and on the Website. Pages of the Website and our e-mails may contain small electronic files known as “web beacons” (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Website, for example, to count users who have visited those pages or opened an email and for other related site statistics (for example, recording the popularity of certain site content and verifying system and server integrity). We may use cookies (and similar items such as web beacons, etc.) on the Website to customize your visit and for other purposes to make your visit more convenient or to enable us to enhance our services. We may also use and place cookies (and similar items) on your computer or mobile device from our third-party service providers, such as an analytics provider that helps us manage and analyze Website usage, as described more fully below. In addition, our advertisers and business partners may set cookies and similar items when you use the Website.

You may stop or restrict the placement of cookies or flush them from your browser by adjusting your web browser preferences, in which case you may still use the Website, but it may interfere with some of its functionality. Cookies and similar items are not used by us to automatically retrieve personally identifiable information from your computer without your knowledge. The following links may be helpful, or you can use the “Help” option in your browser:

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and IOS

If you would like to find out more about privacy, cookies, and their use on the internet, you may find the following links useful:

Microsoft cookies guide
All About Cookies

We use analytics systems and providers and participate in ad networks that process personal data about your online activities over time and across third-party websites or online services, and these systems and providers may provide some of this information to us. We do not currently process or comply with any web browser’s “do not track” signal or similar mechanisms.

ANALYTICS AND CONVERSION TRACKING
We may use analytics services that use cookies, JavaScript, and similar technologies to help us analyze how users use the Website. The information generated by these services about your use of the Website (including, but not limited to, your internet protocol address (“IP Address”) or a truncated version of your IP Address) is transmitted to and stored by analytics service providers on their servers. Those service providers will use this information for the purpose of evaluating your, and other users’, use of the Website, compiling reports for us on Website activity and providing other services relating to Website activity and internet usage.

We may collect information about your computer or your mobile device, including, but not limited to, your IP Address, operating system, and browser type, for system administration and for the purpose of creating informational reports. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

AUTOMATICALLY COLLECTED INFORMATION
When you access the Website or open one of our HTML emails, we may automatically record certain information from your system by using cookies and other types of tracking technologies. This “automatically collected” information may include your IP Address, a unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, version of software installed, system type, the content, and pages that you access on the Website, the number of clicks, the amount of time spent on pages, the dates, and times that you visit the Website, and other similar information. Depending on the law of your country of residence, your IP Address may legally be considered Personal Data.

LEGAL BASES FOR PROCESSING
We process personal data for, or based on, one or more of the following legal bases:

Performance of a Contract. We may process personal data to enter into, or perform under, the Terms of Use, this Policy, and/or other agreement between us, including processing payment information as part of a purchase or sale and providing customer service and support.
Legitimate Interests. We may process personal data for our legitimate interests, including providing information about our products and/or services; to the extent necessary and proportionate for the purposes of ensuring the security of our network and information; and for administrative, fraud detection, and legal compliance purposes.
Compliance with Legal Obligations and Protection of Individuals. We may process personal data to comply with the law and our legal obligations, as well as to protect you and other individuals from certain harms.
Your Consent. We may process your personal data because you have given us your consent to process it in that manner.

WHO WE SHARE YOUR PERSONAL DATA WITH
We share personal data with the following categories of third parties:

Our service providers (further described in the section in this Policy captioned “How We Obtain Your Personal Data”).
Our affiliated entities.
Third parties, such as social media networks and advertising networks (further described in the section in this Policy captioned “How We Obtain Your Personal Data”).
Government agencies or regulators when permitted or required to do so by law; in response to a request from a law enforcement agency or authority or any regulatory authority; and/or to protect the integrity of the Services or our interests, rights, property, health or safety, and/or that of our users, visitors and others.
No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

YOUR RIGHTS REGARDING PERSONAL DATA
You have certain rights regarding the collection and processing of personal data. You may exercise these rights, to the extent they apply to you, by contacting us at the information provided at the end of this Privacy Policy, or by following instructions provided in this Privacy Policy or in communications sent to you.

Your rights vary depending on the laws that apply to you, but may include:

The right to know whether, and for what purposes, we process your personal data;
The right to be informed about the personal data we collect and/or process about you;
The right to learn the source of personal data about you we process;
The right to access, modify, and correct personal data about you (see the “Accessing, Modifying, Deleting, and Correcting Collected Personal Data” section below for more information);
The right to know with whom we have shared your personal data with, for what purposes, and what personal data has been shared (including whether personal data was disclosed to third parties for their own direct marketing purposes);
The right to withdraw your consent, where processing of personal data is based on your consent; and
The right to lodge a complaint with a supervisory authority located in the jurisdiction of your habitual residence, place of work, or where an alleged violation of law occurred.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s site.

Several other states (including, but not limited to: Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia) have enacted state privacy laws to provide their state residents with rights such as:

Confirm whether we process their personal information;
Access and delete certain personal information;
Data portability;
Opt-out of personal data processing for sales; and
Either limit or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights, please email orders@freebirdstores.com.

ACCESSING, MODIFYING, DELETING, AND CORRECTING COLLECTED PERSONAL DATA
We strive to maintain the accuracy of any personal data collected from you, and will try to respond promptly to update our records when you tell us the information in our records is not correct. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all of your information carefully before submitting it to us, and notify us as soon as possible of any updates or corrections.

Depending on the laws that apply to you, you may obtain from us certain personal data in our records. If you wish to access, review, or make any changes to personal data you have provided to us through the Services, please contact us at the information provided at the end of this Policy. We reserve the right to deny access as permitted or required by applicable law.

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. You may, however, make a request to know or delete on behalf of your child. You may only submit a request to know or delete for the same person twice within a 12-month period. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.

Your request to know or delete must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include, but shall not be limited to: the type of information given; approximate dates when such personal information was requested; where the data was collected.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

You do not need to create an account with us to submit a request to know or delete. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. If you have an account with us, you may also review, update, modify, and delete your account information, including profile, contact, payment, and shipping information, at any time by logging into your account. You may also deactivate your account by emailing orders@freebirdstores.com.

Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with any applicable law or any legal obligation.
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will confirm receipt of your request to know or request to delete within ten business days. We endeavor to substantively respond to a verifiable consumer request within forty-five days of its receipt. If we require more time (up to another forty-five days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights under the California Consumer Privacy Act of 2018 (“CCPA”), visit https://oag.ca.gov/privacy/ccpa. Rights available to California residents include:

The right to rectify. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
The right to erasure. You have the right to request us to erase your personal information.
The right to restrict processing. You have the right to request that we restrict the processing of your personal information.
The right to object to processing. You have the right to object to our processing of your personal information.
The right to data portability. You have the right to request that we transfer the data we collect to another organization, or directly to you.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not, because of your exercise of any of your CCPA rights:

Deny you goods or services.
Charge you different prices or rates for goods or services, including, but not limited to, through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to orders@freebirdstores.com.

Additional Child Protections Under the California Consumer Privacy Act

California minors are protected by the Eraser Law, also known as the Privacy Rights for California Minors in the Digital World Act as well as the California Children’s Code. These laws extend protections to all minors under the age of eighteen (18).

YOUR NEVADA PRIVACY RIGHTS
Nevada law permits our users who are Nevada consumers to request that their personal data not be sold (as defined under applicable Nevada law), even if their personal data is not currently being sold. Requests may be sent to the email to orders@freebirdstores.com and are free of charge.

YOUR EUROPEAN UNION AND UNITED KINGDOM PRIVACY RIGHTS
In addition to the above-listed rights, the General Data Protection Regulation ((EU) 2016/679), the “GDPR”) provides residents of the European Economic Area with enhanced rights in respect of their personal data. The UK General Data Protection Regulation governs the rights of individuals residing in the United Kingdom. These rights may include, depending on the circumstances surrounding the processing of personal data:

The right to request that we provide you with copies of your personal information;
The right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete;
The right to object to decisions based on profiling or automated decision making that produce legal or similarly significant effects on you;
The right to request restriction of processing of personal data or object to processing of personal data carried out pursuant to (i) a legitimate interest (including, but not limited to, processing for direct marketing purposes) or (ii) performance of a task in the public interest;
In certain circumstances, the right to data portability, which means that you can request that we provide certain personal data we hold about you in a machine-readable format to another organization, or directly to you; and
In certain circumstances, the right to erasure and/or the right to be forgotten, which means that you can request deletion or removal of certain personal data we process about you.

Note that we may need to request additional information from you to validate your request. To exercise any of the rights above, contact us at orders@freebirdstores.com. If you made a request pursuant to your rights under the GDPR, we have one month to respond to you. If you have an account with us, you may also review, update, and delete certain personal data by logging into your account.

YOUR CANADIAN PRIVACY RIGHTS
Residents of Canada are permitted to request and obtain from us information respecting the existence, use, and disclosure of their personal data as well as access to that information (subject to certain exceptions pursuant to applicable laws). Without limiting the above, residents of Canada will, upon request:

Be informed of whether we hold personal data about you;
Be provided with an account of third parties to which we have disclosed your personal data;
Be able to challenge the accuracy and completeness of your personal data and have it amended as appropriate; and
Be provided with information about our policies and practices with respect to the management of personal data, including the name or title, and address, of the person who is accountable for our privacy policies and practices; the means of gaining access to personal data; a description of the type of personal data held by us, including a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and what personal data is made available to related organizations.

YOUR CHOICES
You have choices about certain information we collect about you, how we communicate with you, and how we process certain personal data. When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Website. You can opt out of receiving marketing and promotional communications from us at any time. Note that even if you opt out of receiving marketing and promotional communications from us, you will still receive non-marketing or transactional messages from us, including messages about your account and responses to your inquiries. To opt out of receiving our marketing and promotional communications, you can send us an email at orders@freebirdstores.com.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertising partners’ target-audience preferences, you can opt-out by checking the relevant box through your browser’s settings tab. For this opt-out to function, you may have to set your browser to accept all browser cookies.
Text Messages and Push Notifications for Transactional Purposes. By providing us with your telephone number, you are authorizing us, our service providers, and their and our respective affiliated companies to deliver or cause to be delivered SMS text messages, texts, push notifications, and voice message notifications for transactional purposes. Please note that standard message rates and data charges from your cellular service provider may apply to sending and/or receiving text messages. You are solely responsible for such message rates and data charges. The use of SMS text messaging services shall be limited to transactional purposes only. We will not sell any information obtained through the use of SMS text messages. You can opt out from further text marketing communications at any time by texting “STOP” to our text messages. Please see the Terms of Use for additional information and terms that apply to our text message program.
Location Information. If you want to limit or prevent our ability to receive location information from you, you can deny or remove the permission for certain Services to access location information or deactivate location services on your device. Please refer to your device manufacturer or operating system instructions for instructions on how to do this.

COMMUNICATIONS OPT-OUT
You may opt out of receiving marketing or other communications from us at any time through a given communications channel (such as email or telephone) by following the opt-out link or other unsubscribe instructions provided in any email message received, by contacting us as provided at the end of this Policy. If you wish to opt-out by sending us an email to the address provided below, please include “Opt-Out” in the email’s subject line and include your name and the email address you used to sign up for communications in the body of the email.

Note that if you do business with us in the future, you may not, subject to applicable law, opt out of certain automated notifications, such as order or subscription confirmations, based on business transactions (e.g., e-commerce).

PROTECTING PERSONAL DATA
We use reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of personal data. Those safeguards include: (i) the pseudonymization and encryption of personal data where we deem appropriate; (ii) taking steps to ensure personal data is backed up and remains available in the event of a security incident; and (iii) periodic testing, assessment, and evaluation of the effectiveness of our safeguards.

However, no method of safeguarding information is completely secure. While we use measures designed to protect personal data, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.

RETENTION OF PERSONAL DATA
We retain personal data to the extent we deem necessary to carry out the processing activities described above, including but not limited to compliance with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, and to the extent we reasonably deem necessary to protect our and our partners’ rights, property, or safety, and the rights, property, and safety of our users and other third parties.

Your personal data will not be kept in a form that allows you to be identified for any longer than we reasonably consider necessary to accomplish the purposes for which it was collected or processed, or as permitted or required by applicable laws related to data retention. Thereafter, as a general matter, your personal data will be archived and stored to be used and otherwise processed in the event of legal or regulatory requirements, statutes of limitations, disputes, or actions, and will be stored and, if applicable, used and otherwise processed until reasonably after the end of any such requirement, limitation, dispute, or action, including any potential periods of review or appeal.

Thereafter, your personal data will be anonymized, deleted or archived as permitted by applicable law.

THIRD-PARTY WEBSITES AND SERVICES
As a convenience, we may reference or provide links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business. When you access these third-party services, you leave our Services, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk. This Policy does not apply to any third-party services; please refer to the Privacy Notices or policies for such third-party services for information about how they collect, use, and process personal data.

BUSINESS TRANSFER
We may, in the future, sell or otherwise transfer some or all of our business, operations or assets to a third party, whether by merger, acquisition or otherwise. Personal data we obtain from or about you via the Services may be disclosed to any potential or actual third-party acquirers and may be among those assets transferred.

INTERNATIONAL USE
Your personal data will be stored and processed in the United States and other locations where we have engaged service providers. If you are using the Services from outside the United States, by your use of the Services you acknowledge that we will transfer your data to, and store your personal data in, the United States, which may have different data protection rules than in your country, and personal data may become accessible as permitted by law in the United States, including to law enforcement and/or national security authorities in the United States. For transfers of data into and out of the European Economic Area and/or the United Kingdom, pursuant to Article 46 of the General Data Protection Regulation, we use standard contractual clauses to provide appropriate safeguards.

APPLICABILITY OF THIS PRIVACY POLICY
This Policy is subject to any agreements, including the Terms of Use that govern your use of the Services. This Policy applies regardless of the means used to access or provide information through the Services. IF YOU DO NOT AGREE TO THE TERMS OF USE AND THIS POLICY, YOU MAY NOT ACCESS OR OTHERWISE USE THE WEBSITE.

This Policy does not apply to information from or about you collected by any third-party services, applications, or advertisements associated with, or websites linked from, the Services. The collection or receipt of your information by such third parties is subject to their own privacy policies, statements, and practices, and under no circumstances are we responsible or liable for any third party’s compliance therewith.

GOVERNING LAW
This Policy and our legal obligations hereunder are subject to the laws of the State of Colorado regardless of your location.

BY USING OR ACCESSING THE WEBSITE OR THE CONTENT, YOU AGREE TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS OR COLLECTIVE ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE, AND INCLUDING, BUT NOT LIMITED TO, STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE, AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO THE SITE OR THE CONTENT WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION IN THE CITY OF DENVER, COLORADO.

The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section. The Federal Arbitration Act will govern the interpretation and enforcement of this Section. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including, but not limited to, any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.

You agree to arbitration on an individual basis. In any dispute, NEITHER YOU NOR WE WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced.

ADDITIONAL INFORMATION AND ASSISTANCE
If you have any questions or concerns about this Policy and/or how we process personal data, please contact us at:

Freebird Life LLC
1101 E. 126th Avenue, Unit 190
Thornton, CO 80241

orders@freebirdstores.com

If you are located in the European Union, European Economic Area or the United Kingdom, and you wish to raise a concern regarding our use of your personal data, you have the right to do so with your local supervisory authority.

If you require this Policy in a different format due to a disability, please contact us at: orders@freebirdstores.com.